It’s happened to almost every player in Clash Royale and other mobile games that for some reason they push the wrong option and lose all the progress they’ve made in the game, which is a real tragedy for them.
This situation usually occurs for two reasons, either by choosing the wrong option or by not having a linked account.
Fortunately, there is a very simple method for recovering data that has been lost by mistake, since Supercell, the developer of Clash Royale, added some very useful features to help users who suffer this situation, so if you want to do this process, you only need to follow a series of steps.
How to recover a Clash Royale account?
To begin, you must enter the “settings” section, then the system will display a full menu, next to the trophies that the player has won, you must select the option “help and assistance”, which is located at the bottom of the menu.
After clicking on the option “help and assistance”, you must enter the section called “Contact us”, when you enter you only have to answer “No” to the first option it shows, which is the help question, as this is the only way to access the contact form.
The next step is to send a contact form to Supercell, this support message must contain some specific data, as the reason for the message must be explained.
You must also specify the name of the user who is registered in the game, the name of the clan to which you belong, and the level you have in the game.
An example of a contact message would be something like this:
Good morning, Supercell team:
I have lost my Clash Royale account and would like it back, so I would appreciate your help. My account details are as follows:
- My username is (your username), and my clan is (clan name).
- My account level is (exact level you have in Clash Royale).
Thank you. Thank you. Greetings.
The main advantage that Clash Royale players have is that the Supercell team is one of the fastest and most efficient, so this process should take between three and five days to complete.
However, the waiting time depends to a large extent on the current workload of the Supercell team.
There is no need to worry if the user account data is not restored immediately, note that it is enough to send only one message to the Supercell team, because if many notifications are sent it is possible that this system will collapse causing the waiting time to be much longer.
If you are in this situation, in which you have lost your account, we hope that this information will help you recover your Clash Royale account and you can continue to play and enjoy yourself normally.